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New Reimbursement Process for E-rate Applicants in Latest FCC Order

On May 7, 2025, the Federal Communications Commission (FCC) issued an order addressing nineteen appeals related to E-rate reimbursements. These appeals concern situations where service providers either went out of...

Urgent: Senate Moves to End E-rate Funding for Loaner Hotspots

A resolution introduced by Senator Cruz (R‑TX) targeting E‑rate support for off‑campus Wi‑Fi hotspots that schools and libraries loan to students and patrons is making progress in the Senate. While...

by John Harrington

Investing in Professional Growth: A Personal Reflection

This week, I had the privilege of attending the High Performance Boards Program at IMD in Lausanne, Switzerland. Thanks to the support of the Entrepreneurs’ Organization (EO), I joined leaders...

Why Your Input Matters: Stories from E-rate Applicants

Funding for schools and libraries is becoming more and more important as we look toward the future. The E-rate program was built to help close learning gaps, and make sure...

Cost Projections for 3rd Quarter 2025

On May 2, 2025, the Universal Service Administrative Company (USAC) released their Quarterly Report with projections for the third quarter of 2025. USAC projects a consolidated operating and capital budget...

April Appeal Decisions Released by FCC

On May 1, 2025, the FCC issued its monthly Public Notice deciding a number of requests for review, requests for waiver, and petitions for reconsideration related to actions taken by...

by John Harrington

Love the Problem, Not the Solution

“Fall in love with the problem, not the solution.”This advice from business leader Dave Nilssen rings especially true for me—and for any leader who’s wrestled with change, innovation, or impact....

by Heidi Leonard

Fifteen Years of Your Feedback Shaping E-rate

The applicant survey transcends being a mere collection of questions. It serves as a bridge between organizations and their clients, a vital tool for understanding and enhancing services. Imagine it...